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Privacy Policy - Dishwasher Repair

Dishwasher Repair (“we,” “us,” “our,” or “Dishwasher Repair”) respects your privacy and is committed to protecting the personal information you provide when you visit or use our website, https://dishwasherrepair.pro/, contact us, or request our dishwasher repair services.

This Privacy Policy explains what information we may collect, how we use it, when it may be shared, and the choices available to you.

1. Business Information

Business Name: Dishwasher Repair
Website: https://dishwasherrepair.pro/
Address: 333 Bay St., Toronto, ON M5H 2R2, Canada
Phone: 647-559-6291
Business Hours: Every Day, 8:00 AM – 8:00 PM

2. Information We May Collect

Depending on how you interact with our website or services, we may collect information such as:

  • Your name
  • Phone number
  • Email address
  • Service or property address
  • Details about your dishwasher and the repair issue
  • Information you provide when requesting a service or quote
  • Information included in messages or enquiries you send to us
  • Appointment or service-related information
  • Payment or transaction information, where applicable

Our website may also automatically collect certain technical information, such as your IP address, browser type, device information, pages visited, approximate location information, and information about how you interact with our website.

We only seek to collect information that is reasonably necessary for the purposes described in this Privacy Policy or as otherwise permitted or required by applicable law.

3. How We Use Your Information

We may use the information we collect to:

  • Respond to your questions and service enquiries
  • Schedule and manage appointments
  • Provide dishwasher repair services
  • Prepare estimates or service information
  • Communicate with you about your requested service
  • Process payments, where applicable
  • Maintain customer and service records
  • Improve our website, services, and customer experience
  • Monitor website performance and security
  • Prevent fraud, misuse, or unauthorized activity
  • Comply with applicable legal and regulatory requirements

We will not use your personal information for unrelated purposes without appropriate consent or another lawful basis where required.

4. Consent

By providing personal information through our website, telephone, email, forms, or other communication channels, you consent to the collection, use, and disclosure of that information for the purposes described in this Privacy Policy, subject to applicable law.

Where required, we will seek additional consent before using your information for a new purpose that is not reasonably related to the original purpose for which it was collected.

You may withdraw consent where permitted by law. However, withdrawing consent may affect our ability to provide certain services or respond to particular requests.

5. Website Forms and Enquiries

If you submit information through a contact form, quote request, booking form, or other website form, we may use the information you provide to respond to your request and provide the services or information you have requested.

Please do not submit sensitive personal information through a website form unless it is specifically requested and necessary for the service.

6. Cookies and Website Technologies

Our website may use cookies and similar technologies to support website functionality, understand website usage, improve performance, and provide a better user experience.

Cookies may collect information such as your browser type, pages visited, session information, and general website activity.

You may be able to control or disable cookies through your browser settings. Disabling certain cookies may affect the functionality of some parts of the website.

7. Analytics and Third-Party Services

We may use third-party services, such as website analytics, hosting, security, communication, scheduling, payment, or other service providers, to operate and improve our website and business.

These providers may process information on our behalf and may have their own privacy policies and terms.

Where third-party providers process personal information on our behalf, we take reasonable steps to ensure that the information is handled appropriately and protected against unauthorized access, use, or disclosure.

8. Disclosure of Personal Information

We do not sell or rent your personal information.

We may disclose personal information when reasonably necessary to:

  • Provide requested services
  • Process payments or transactions
  • Operate and maintain our website
  • Use service providers that support our business operations
  • Protect our website, business, customers, or property
  • Comply with legal requirements, court orders, or lawful requests
  • Prevent fraud or other unlawful activity
  • Protect our legal rights or interests

We only seek to disclose information for legitimate business purposes or where otherwise permitted or required by law.

9. Protection of Personal Information

We take reasonable administrative, technical, and organizational measures to protect personal information against unauthorized access, collection, use, disclosure, alteration, or destruction.

However, no website, electronic transmission, or storage system can be guaranteed to be completely secure. You should avoid sending confidential or sensitive information through unsecured communication methods.

10. Retention of Information

We retain personal information only for as long as reasonably necessary to fulfill the purposes for which it was collected, provide services, maintain appropriate business records, resolve disputes, meet legal obligations, and protect our legitimate business interests.

When information is no longer required, we may securely delete, destroy, or anonymize it in accordance with applicable requirements.

11. Access and Correction

You may request access to personal information we hold about you and request that inaccurate or incomplete information be corrected, subject to applicable legal requirements and exceptions.

If you would like to make an access or correction request, please contact us using the information provided below.

12. Privacy Questions and Complaints

If you have questions, concerns, or complaints regarding our privacy practices or the handling of your personal information, please contact Dishwasher Repair.

We will review privacy concerns and take reasonable steps to address them.

If you are not satisfied with our response, you may have the right to contact the appropriate privacy regulator or authority under applicable Canadian privacy law.

13. Third-Party Websites

Our website may contain links to websites operated by third parties. We are not responsible for the privacy practices, content, security, or policies of websites that we do not control.

We encourage you to review the privacy policy of any third-party website before providing personal information.

14. Children’s Privacy

Our website and services are intended for a general audience and are not specifically directed toward children.

We do not knowingly request or collect personal information from children for purposes that are not permitted by applicable law.

15. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our services, website, business practices, or applicable legal requirements.

When we make changes, we will update the “Last Updated” date at the beginning of this policy. We encourage you to review this page periodically.

16. Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact:

Dishwasher Repair
333 Bay St.
Toronto, ON M5H 2R2
Canada

Phone: 647-559-6291
Website: https://dishwasherrepair.pro/

Business Hours: Every Day, 8:00 AM – 8:00 PM

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